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 Joriko 04-27-2011 07:16 PM

I recently purchased Death to Spies Gold Edition and installed both titles. Everything seems to work fine until I load the game. Starting videos work fine, menus work fine, new game works fine, but as soon as I click continue and it begins to load the actual mission (training for example) it crashes to desktop. It also logs me out of my pc. Every time I try to start a mission it kicks me to desktop and logs me out. I also have this problem with Death to Spies Moment of Truth.

I've tried uninstalling and reinstalling the games. I've tried setting graphics settings lower. I've also tried deleting the .vid files (even though that didn't appear to be the source of my problem). I heard that updating the TAGES drivers helps. I downloaded the 5.5 TAGES drivers, but when i try to install them I get a "TagesSetup_x64.exe is not a valid Win32 application" Contacting TAGES directly revealed that 5.5 doesn't fully work with my OS (Also confired by Microsoft, btw my OS is Win7 64-Bit). I think I've tried practically everything, including a no-CD hack to see if I could override the TAGES protection as I couldn't update the drivers. I pretty much out of options.

My System Specifications are Windows 7 64-Bit, 8GB DDR3 RAM, AMD Athlon II X4 620 2.61ghz, and two 5770's in Crossfire. (I've tried turning crossfire off as well). Any help is appreciated. Remeber that everything except the actual gameplay loads and works fine.

 Sneaksie 04-28-2011 06:51 AM

I would try to turn off most of Ati stuff like Catalyst AI, Crossfire. I don't think it's a problem with TAGES since the game starts OK. Also try running the game using 'Run as Administrator' context menu option.
Are there any text files created in game folder that may contain error information?

 forlik 04-28-2011 09:03 AM

Joriko, try to run the game with -log key (smersh.exe -log) and look into smersh.log file in documents/my games/...

 Joriko 04-28-2011 03:41 PM

Here's the log file.
--------------------------------------------------------------------------------
Shad v0.88, Release build ( Jan 24 2009, 12:12:46 )
File created on Thu Apr 28 11:33:47 2011
--------------------------------------------------------------------------------

Supported adapters found 1 out of 1.
Video modes found 147.
Description : ATI Radeon HD 5700 Series
Driver : aticfx32.dll
WHQLLevel : 0x0
Display modes: 147
1. 640 x 480 x 32 (59hz) 75 35
2. 640 x 480 x 32 (60hz) 75 35
3. 640 x 480 x 32 (67hz) 75 35
4. 640 x 480 x 32 (72hz) 75 35
5. 640 x 480 x 32 (75hz) 75 35
6. 720 x 480 x 32 (56hz) 75 35
7. 720 x 480 x 32 (59hz) 75 35
8. 720 x 480 x 32 (60hz) 75 35
9. 720 x 480 x 32 (72hz) 75 35
10. 720 x 480 x 32 (75hz) 75 35
11. 720 x 576 x 32 (50hz) 75 35
12. 720 x 576 x 32 (56hz) 75 35
13. 720 x 576 x 32 (60hz) 75 35
14. 720 x 576 x 32 (72hz) 75 35
15. 720 x 576 x 32 (75hz) 75 35
16. 800 x 600 x 32 (56hz) 75 35
17. 800 x 600 x 32 (60hz) 75 35
18. 800 x 600 x 32 (72hz) 75 35
19. 800 x 600 x 32 (75hz) 75 35
20. 1024 x 768 x 32 (60hz) 75 35
21. 1024 x 768 x 32 (70hz) 75 35
22. 1024 x 768 x 32 (75hz) 75 35
23. 1152 x 864 x 32 (60hz) 75 35
24. 1152 x 864 x 32 (75hz) 75 35
25. 1280 x 720 x 32 (50hz) 75 35
26. 1280 x 720 x 32 (59hz) 75 35
27. 1280 x 720 x 32 (60hz) 75 35
28. 1280 x 768 x 32 (59hz) 75 35
29. 1280 x 768 x 32 (60hz) 75 35
30. 1280 x 768 x 32 (75hz) 75 35
31. 1280 x 800 x 32 (59hz) 75 35
32. 1280 x 800 x 32 (60hz) 75 35
33. 1280 x 960 x 32 (60hz) 75 35
34. 1280 x 960 x 32 (75hz) 75 35
35. 1280 x 1024 x 32 (60hz) 75 35
36. 1280 x 1024 x 32 (75hz) 75 35
37. 1360 x 768 x 32 (59hz) 75 35
38. 1360 x 768 x 32 (60hz) 75 35
39. 1366 x 768 x 32 (59hz) 75 35
40. 1366 x 768 x 32 (60hz) 75 35
41. 1400 x 1050 x 32 (59hz) 75 35
42. 1400 x 1050 x 32 (60hz) 75 35
43. 1440 x 900 x 32 (59hz) 75 35
44. 1440 x 900 x 32 (60hz) 75 35
45. 1600 x 900 x 32 (59hz) 75 35
46. 1600 x 900 x 32 (60hz) 75 35
47. 1600 x 1200 x 32 (60hz) 75 35
48. 1680 x 1050 x 32 (60hz) 75 35
49. 1920 x 1080 x 32 (60hz) 75 35
50. 640 x 480 x 16 (59hz) 75 23
51. 640 x 480 x 16 (60hz) 75 23
52. 640 x 480 x 16 (67hz) 75 23
53. 640 x 480 x 16 (72hz) 75 23
54. 640 x 480 x 16 (75hz) 75 23
55. 720 x 480 x 16 (56hz) 75 23
56. 720 x 480 x 16 (59hz) 75 23
57. 720 x 480 x 16 (60hz) 75 23
58. 720 x 480 x 16 (72hz) 75 23
59. 720 x 480 x 16 (75hz) 75 23
60. 720 x 576 x 16 (50hz) 75 23
61. 720 x 576 x 16 (56hz) 75 23
62. 720 x 576 x 16 (60hz) 75 23
63. 720 x 576 x 16 (72hz) 75 23
64. 720 x 576 x 16 (75hz) 75 23
65. 800 x 600 x 16 (56hz) 75 23
66. 800 x 600 x 16 (60hz) 75 23
67. 800 x 600 x 16 (72hz) 75 23
68. 800 x 600 x 16 (75hz) 75 23
69. 1024 x 768 x 16 (60hz) 75 23
70. 1024 x 768 x 16 (70hz) 75 23
71. 1024 x 768 x 16 (75hz) 75 23
72. 1152 x 864 x 16 (60hz) 75 23
73. 1152 x 864 x 16 (75hz) 75 23
74. 1280 x 720 x 16 (50hz) 75 23
75. 1280 x 720 x 16 (59hz) 75 23
76. 1280 x 720 x 16 (60hz) 75 23
77. 1280 x 768 x 16 (59hz) 75 23
78. 1280 x 768 x 16 (60hz) 75 23
79. 1280 x 768 x 16 (75hz) 75 23
80. 1280 x 800 x 16 (59hz) 75 23
81. 1280 x 800 x 16 (60hz) 75 23
82. 1280 x 960 x 16 (60hz) 75 23
83. 1280 x 960 x 16 (75hz) 75 23
84. 1280 x 1024 x 16 (60hz) 75 23
85. 1280 x 1024 x 16 (75hz) 75 23
86. 1360 x 768 x 16 (59hz) 75 23
87. 1360 x 768 x 16 (60hz) 75 23
88. 1366 x 768 x 16 (59hz) 75 23
89. 1366 x 768 x 16 (60hz) 75 23
90. 1400 x 1050 x 16 (59hz) 75 23
91. 1400 x 1050 x 16 (60hz) 75 23
92. 1440 x 900 x 16 (59hz) 75 23
93. 1440 x 900 x 16 (60hz) 75 23
94. 1600 x 900 x 16 (59hz) 75 23
95. 1600 x 900 x 16 (60hz) 75 23
96. 1600 x 1200 x 16 (60hz) 75 23
97. 1680 x 1050 x 16 (60hz) 75 23
98. 1920 x 1080 x 16 (60hz) 75 23
99. 640 x 480 x 32 (59hz) 75 22
100. 640 x 480 x 32 (60hz) 75 22
101. 640 x 480 x 32 (67hz) 75 22
102. 640 x 480 x 32 (72hz) 75 22
103. 640 x 480 x 32 (75hz) 75 22
104. 720 x 480 x 32 (56hz) 75 22
105. 720 x 480 x 32 (59hz) 75 22
106. 720 x 480 x 32 (60hz) 75 22
107. 720 x 480 x 32 (72hz) 75 22
108. 720 x 480 x 32 (75hz) 75 22
109. 720 x 576 x 32 (50hz) 75 22
110. 720 x 576 x 32 (56hz) 75 22
111. 720 x 576 x 32 (60hz) 75 22
112. 720 x 576 x 32 (72hz) 75 22
113. 720 x 576 x 32 (75hz) 75 22
114. 800 x 600 x 32 (56hz) 75 22
115. 800 x 600 x 32 (60hz) 75 22
116. 800 x 600 x 32 (72hz) 75 22
117. 800 x 600 x 32 (75hz) 75 22
118. 1024 x 768 x 32 (60hz) 75 22
119. 1024 x 768 x 32 (70hz) 75 22
120. 1024 x 768 x 32 (75hz) 75 22
121. 1152 x 864 x 32 (60hz) 75 22
122. 1152 x 864 x 32 (75hz) 75 22
123. 1280 x 720 x 32 (50hz) 75 22
124. 1280 x 720 x 32 (59hz) 75 22
125. 1280 x 720 x 32 (60hz) 75 22
126. 1280 x 768 x 32 (59hz) 75 22
127. 1280 x 768 x 32 (60hz) 75 22
128. 1280 x 768 x 32 (75hz) 75 22
129. 1280 x 800 x 32 (59hz) 75 22
130. 1280 x 800 x 32 (60hz) 75 22
131. 1280 x 960 x 32 (60hz) 75 22
132. 1280 x 960 x 32 (75hz) 75 22
133. 1280 x 1024 x 32 (60hz) 75 22
134. 1280 x 1024 x 32 (75hz) 75 22
135. 1360 x 768 x 32 (59hz) 75 22
136. 1360 x 768 x 32 (60hz) 75 22
137. 1366 x 768 x 32 (59hz) 75 22
138. 1366 x 768 x 32 (60hz) 75 22
139. 1400 x 1050 x 32 (59hz) 75 22
140. 1400 x 1050 x 32 (60hz) 75 22
141. 1440 x 900 x 32 (59hz) 75 22
142. 1440 x 900 x 32 (60hz) 75 22
143. 1600 x 900 x 32 (59hz) 75 22
144. 1600 x 900 x 32 (60hz) 75 22
145. 1600 x 1200 x 32 (60hz) 75 22
146. 1680 x 1050 x 32 (60hz) 75 22
147. 1920 x 1080 x 32 (60hz) 75 22
Change video mode: 800 x 600 x 32 (0hz)
GetDisplayMode: 800 x 600 x 32 (4)
Created Direct3D device using user defined vertex processing.
Setup normal difficult level [1]
Reseting video device.
Reseting video device succesfully finished.
Server started...
Setup normal difficult level [1]
RenderServer: Creating dynamic vertex buffer of 2048000 bytes.
RenderServer: Creating dynamic index buffer of 384000 bytes.
RenderServer: Creating static vertex buffer of 2048000 bytes.
RenderServer: Creating static index buffer of 1536000 bytes.
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
StartMusic : sounds\music\b_dark4.ogg
Reseting video device.
Reseting video device succesfully finished.
Load settings: C:\Users\Joriko\Documents\My Games\Smersh_MT\Profiles\Zach\settings.scg
Setup normal difficult level [1]
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Setup normal difficult level [1]
StartMusic : sounds\music\briefing.ogg
Setup normal difficult level [1]
Allocating static vertex buffer: 2877116
Allocating static vertex buffer: 2856128
Terrain collision tree created on 10114293 bytes...
VegetationMemory: 532398
AlphaInstances: 149297
InstancesSize: 17812264
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
Allocating static vertex buffer: 2048000
WARNING: Can't find form . Actor <SovietSoldierNoForm01>
Waypoints number: 22361
StartMusic : sounds\music\b_dark3.ogg

The only thing that stood out to me was that the AI and grass vision didn't load twice. There is an error message when the game quits, but I can only see it in window mode and it logs me out too fast for me to read it. Something about the application being unable to start correctly. BTW, I didn't think it was TAGES either, just thought I should run through all the possibilities. Also switching off all the additional ATI stuff didn't help much. If it helps I get this problem on bith games and BOTH DEMOS, so I doubt it's a corrupt CD/Install or something.

 Sneaksie 04-28-2011 03:56 PM

The log cuts when starting playing .ogg music. Can you play such files on your PC fine?

 Joriko 04-28-2011 04:00 PM

I should be able too, as other games that require .ogg work fine. TO be sure I'll unistall and reinstall a new codec pack and then get back to you. I'll also try updating my sound drivers again.

 Joriko 04-28-2011 05:01 PM

Updating those drivers and codecs didn't seem to help with either game. I tried running as administrator and in various compatibility modes. Any other ideas? Edit: In the log file I happened to notice this (WARNING: Can't find form . Actor <SovietSoldierNoForm01>) could that be the problem? After all it's the only listing in the log file that says WARNING.

 OSS 04-29-2011 06:45 AM

Quote:
 Originally Posted by Joriko (Post 275270) Updating those drivers and codecs didn't seem to help with either game. I tried running as administrator and in various compatibility modes. Any other ideas? Edit: In the log file I happened to notice this (WARNING: Can't find form . Actor ) could that be the problem? After all it's the only listing in the log file that says WARNING.
You could try to remove sounds.vfs file from the game directory to test loading without music.. checks if this problem is with ogg..

 Sneaksie 04-29-2011 08:47 AM

Disable secondary displays if any. Run the game, alt-tab from game menu and launch task manager. Set affinity for the game process there (on the processes tab) to 1 or 2 cores (right-click on it and choose 'set affinity'). After that, alt-tab back to the game and try to run the mission.

 Joriko 04-29-2011 02:28 PM

@OSS
Tried that and it didn't help, still have a crash. Do you know if the game uses Flash Player? For anything?

@Sneaksie
I only have one display, and I disabled crossfire so I only have on adapter. Setting Affinity didn't help. Same crash. Maybe it's just an incompatibility with Win7 64-bit

 forlik 04-29-2011 03:33 PM

I guess the reason not in OGG because:

Code:

... StartMusic : sounds\music\b_dark4.ogg ... StartMusic : sounds\music\briefing.ogg ... StartMusic : sounds\music\b_dark3.ogg
Quote:
 Originally Posted by Joriko (Post 275270) In the log file I happened to notice this (WARNING: Can't find form . Actor ) could that be the problem?
No, it can't be the problem.
BTW, my log has only 4 additional lines before level start:

Code:

... StartMusic : sounds\music\b_dark3.ogg Loading SMF: Models\Indoor\Misc\cigareta.smf Loading SMF: Models\Indoor\Misc\karandash2.smf Loading SMF: Models\Indoor\Devices\nasos_02.SMF Loading SMF: Models\Indoor\details\topor.SMF
I will try to test on Win7 x64 tonight.

 forlik 04-30-2011 04:11 PM

Works OK on my Win7 x64 Ultimate.

 Joriko 04-30-2011 07:25 PM

What's the specifications of your Win7 PC? Also, would it help if I posted a DXDiag? And are those last four .smf files missing from my game? Is that why my log doesn't have them?

 forlik 04-30-2011 09:01 PM

Quote:
 Originally Posted by Joriko (Post 276569) What's the specifications of your Win7 PC?
i7 2630QM + GeForce GT550M.

Quote:
 Originally Posted by Joriko (Post 276569) Also, would it help if I posted a DXDiag?
I don't think so. As I understand, you have no problem with another DirectX-games.

Quote:
 Originally Posted by Joriko (Post 276569) And are those last four .smf files missing from my game? Is that why my log doesn't have them?
In case of missing SMFs you should get warning/error in the log. I think problem isn't here.

Maybe bugs in your protection? Have you tried nodvd?

 Joriko 05-01-2011 01:46 AM

Quote:
 Maybe bugs in your protection? Have you tried nodvd?
Yeah I have, but only on the first game. I doubt this is the problem as the crashes persist even in the Demos.

We appear to be getting nowhere.:( I wish my old pc hadn't died on me.

 Joriko 05-01-2011 10:43 PM

BTW, this guy had the same problems:

He couldn't fix it either. I contacted tech support a few days before I started this thread. A little over a week now and no reply. Should I post in the generic Technical Support forum here, or just stick to the DtS specific forums?

 forlik 05-04-2011 08:53 AM

Quote:
 Originally Posted by Joriko (Post 277101) BTW, this guy had the same problems: http://forum.1cpublishing.eu/showthread.php?t=18373
Try to ask him via PM, perhaps he got support's answer.

 Joriko 05-10-2011 02:17 AM

No luck.

 Apricot 09-01-2011 01:21 PM

System Specifications

I have AMD Athlon 64 X2 Dual Core 5600+ 2.90 GHz and same problem with Death to spies moment of true, maybe athlon compatibility is a issue...

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