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Old 01-14-2008, 09:57 AM
valerian valerian is offline
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Join Date: Jan 2008
Posts: 30

Hi Evgeny,

Perhaps that's what I will do; I'll write to the support at 1C. However, I've heard many horror stories about the quality of support at the Russian organisations.

Could you please tell me how many people they typically have on support team, what is their level of expertise, and what is the typical time of reply to the support query. This will enable me to estimate the quality and promptness of their response. Thanks.

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