1C Home   |   Register   |   Today Posts   |   Members   |   UserCP   |   Calendar   |   Search   |   FAQ

Go Back   Official 1C Company forum > 1C Publishing > King's Bounty > King's Bounty: The Legend > Technical problems and solutions

Technical problems and solutions Questions and solutions

Reply
 
Thread Tools Display Modes
  #1  
Old 07-27-2009, 03:47 AM
neter neter is offline
Junior Member
 
Join Date: Jul 2009
Posts: 2
Question Setup program freezes during Installation

I recently purchased a digital download version of KB from Atari and am unable to get the game to install on my PC. I'm running Windows Vista 64-bit and the the demo works just fine with no problems, so I am unsure why the program stops working during installation. The exact error I get is the following:

"SecuROM Matroschka Loader has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: kb.exe
Application Version: 1.0.0.8
Application Timestamp: 46b99d7e
Fault Module Name: kb.exe
Fault Module Version: 1.0.0.8
Fault Module Timestamp: 46b99d7e
Exception Code: c0000005
Exception Offset: 00004cda
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: 5a69
Additional Information 2: 84738b5dc4fd8464df17c06b8f6e85cc
Additional Information 3: c62d
Additional Information 4: f0525cde3636c5dbc34ac16f0ae3918a"

I really have no idea what all that means other than the fact the program has crashed and stopped working. My internet sercurity software along with just about everything else I can turn off doesn't seem to prevent it from freezing. I haven't contacted tech support yet, but figured I'd try this forum first. Regardless, if anyone has an idea as to how to fix this problem I'd greatly appreciate it. Thanks!
Reply With Quote
  #2  
Old 07-27-2009, 04:31 AM
neter neter is offline
Junior Member
 
Join Date: Jul 2009
Posts: 2
Smile Problem Resolved

I found a solution to the problem on Atari forums after doing a google query of the problem itself. So if anyone else perhaps may have this same problem here is the link to the solution:

http://www.ataricommunity.com/forums...d.php?t=639658
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 12:38 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
Copyright © 2007 1C Company. All rights reserved.